Privacy Policy

Effective Date: 08/24/25

Last Updated: 08/24/25

At Greenoak Vault, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit [www.greenoakvault.com] (the “Site”) or purchase from us. By using our Services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information when you interact with our Site:

  • Personal Information: Name, email address, shipping and billing address, payment details, and phone number (when provided at checkout or account creation).
  • Order Information: Products purchased, order history, and any communications with our team.
  • Device Information: IP address, browser type, cookies, and usage data collected automatically when browsing our Site.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you regarding purchases, updates, promotions, or support.
  • Improve our website, products, and customer experience.
  • Comply with legal obligations.

3. Sharing Your Information

  • We only share information with trusted third parties necessary to operate our business, such as Shopify (e-commerce platform), payment processors, and shipping providers.
  • We may disclose information if required by law or to protect our legal rights.

4. Cookies

Our Site uses cookies and similar technologies to improve performance, analyze traffic, and personalize your shopping experience. You may disable cookies in your browser settings, but some features of the Site may not function properly.

5. Data Security

We follow industry standards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.
  • Correct or update inaccurate information.
  • Request deletion of your personal data.

To exercise these rights, please contact us at hello@greenoakvault.com.

7. Third-Party Services

Our Site may include links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to read their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

9. Contact Us

For questions about this Privacy Policy, please contact us at:

📧 hello@greenoakvault.com

📍 Greenoak Vault

330 Franklin Rd, Suite 135A-623

Brentwood, TN 37027