GreenOak Vault
Everyday gold, done properly.
Made in Nashville. Worn everywhere.
We ship all orders from the United States.
Processing Time
Orders are processed within 2-4 business days.
Because each piece is handmade, processing times may vary slightly during high-volume periods.
You'll receive a confirmation email with tracking information once your order ships.
Shipping Methods
We offer standard shipping at checkout. Shipping costs are calculated based on your location and selected method.
Delivery times begin once your order has shipped, not when it is placed.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
Once a package is marked as delivered by the carrier, responsibility transfers to the recipient. If your package is delayed or lost in transit, please contact the carrier directly with your tracking information.
We're happy to assist with next steps, if needed.
International Shipping
At this time, we ship within the United States only.
Questions
If you have questions about shipping timelines or your order status, please contact us and we'll be happy to help.