Exchanges & Returns

We want you to love your jewelry. If you're not fully satisfied, we offer returns or exchanges on domestic U.S. orders only.

• Requests must be made within 7 days of delivery.
• Items must be unworn and returned in original packaging.
• Custom, subscription, or final-sale items are non-returnable.
• International orders are final sale and are not eligible for return or exchange.
• To begin an exchange or return, contact us at hellp@greenoakvault.com.