Terms of Service
Effective Date: 08/24/25
Last Updated: 08/24/25
Welcome to Greenoak Vault! These Terms of Service (“Terms”) govern your use of our website, services, and products (collectively, the “Services”). By accessing or purchasing from [www.greenoakvault.com] (the “Site”), you agree to these Terms. Please read them carefully before using our Services.
1. General Conditions
• By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
• You may not use our products for any illegal or unauthorized purpose.
• We reserve the right to refuse service to anyone at any time for any reason.
2. Online Store Terms
• Prices for our products are subject to change without notice.
• We reserve the right to modify or discontinue any product at any time.
• All product descriptions and pricing are subject to correction if errors occur.
3. Accuracy of Billing and Account Information
• You agree to provide current, complete, and accurate purchase and account information for all orders placed.
• You are responsible for maintaining the confidentiality of your account and password.
4. Products or Services
• Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Refund Policy.
• We make every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your device’s display will be accurate.
5. Shipping & Delivery
• Shipping times and costs are outlined in our Shipping Policy [link to policy].
• We are not responsible for delays outside of our control, such as postal delays or customs issues.
6. Returns & Refunds
• Our Refund Policy [link to policy] governs all returns and exchanges.
• Items must be unused, in original packaging, and returned within the stated timeframe.
7. Intellectual Property
• All content on this site (logos, images, text, product designs) is the property of Greenoak Vault and protected by copyright and trademark law.
• You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.
8. Third-Party Tools & Links
• We may provide you with access to third-party tools or links to external websites. We are not responsible for their content, accuracy, or any harm resulting from their use.
9. Limitation of Liability
• To the maximum extent permitted by law, Greenoak Vault shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services.
• Our liability shall in no case exceed the amount you paid for the product.
10. Indemnification
You agree to indemnify and hold harmless Greenoak Vault, its owners, employees, and affiliates from any claim or demand made by a third party due to your breach of these Terms or your violation of any law or rights of a third party.
11. Governing Law
These Terms shall be governed by and construed under the laws of Tennessee, United States, without regard to conflict of law principles.
12. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the Service constitutes acceptance of those changes.
13. Contact Information
Questions about the Terms of Service should be sent to:
📧 hello@greenoakvault.com
📍 Greenoak Vault
330 Franklin Rd, Suite 135A-623
Brentwood, TN 37027